Join the Integrity Institute Team!
ABOUT US
The Integrity Institute is a nonprofit think tank and community of integrity professionals. We are engineers, product managers, researchers, analysts, data scientists, operations specialists, policy experts, designers, and more, with decades of combined experience across numerous platforms. Our mission is to leverage this expertise for the social good and build a social internet where individuals, societies, and democracies can thrive.
OUR NORTH STAR
We understand the systemic causes of problems on the social internet and how to mitigate them. We bring this deep knowledge directly to those who theorize, build, and govern the social internet.
We advocate for a social internet that reduces harm, enhances quality, and fosters positive, healthy experiences. Social internet companies should build responsibly, make better decisions, and have robust structures.
Building responsibly should be easier and more rewarding than building irresponsibly, and everyone involved in creating the social internet—from leadership and managers to individual workers—should take their societal impact seriously.
We are powered by, accountable to, and champions of our members and the integrity viewpoint.
Open Roles
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TO APPLY Please complete this form
About the Role
The community lead plays a key role in building the member relationships that power the Integrity Institute’s work. Reporting to the Community Director, this role will work closely with the professionals in our membership: helping them support one another, identifying and planning powerful conversations that they can have, and supporting them in creating member-led initiatives that positively impact the social internet. This role will require both operational and relational excellence, and successful applications will be able to demonstrate their ability both to execute logistically complex projects and to quickly and effectively build trust within a passionate and values-driven community..
Job Duties and Responsibilities
Collaborations lead for the Integrity Institute member community
Collaborate with and among Integrity Institute members: identify potential member-led projects and support members in their planning and execution.
Track and share information about what members are working on, want to be working on, agreed to work on, or potentially could be working on (in coordination with other staff and with members themselves).
Help members go from having ideas to publicly sharing them.
Manage live engagements with members at key conferences, happy hours, official Integrity Institute gatherings, and additional opportunities for collaboration at events in the broader Trust & Safety space.
Help to organize and run online events and workshops related to Institute projects.
Curate Integrity Institute’s digital communities and spaces, setting community culture through the development and enforcement of the Code of Conduct and the Integrity Oath in partnership with Integrity Institute leadership.
Facilitate and track discussions throughout member engagements, such as working groups, huddles, hangouts, and other member events.
Support Integrity Institute’s Community Leadership Council and member leadership-driven programs.
Drive community processes for member database, newsletters, applications and onboarding, and other operational processes in partnership with internal operations and communications teams.
Develop and contribute to tracking systems for measuring the impact of our member engagement work.
Partnerships and collaborations with external partners
Lead on partnerships with partner organizations working to improve the social internet: maintaining relationships, keeping communications flowing, identifying opportunities to collaborate and taking action to structure ways of working together (including projects, convenings, events, & more).
Connect outside stakeholders and partners with Institute members; identify opportunities for collaborations with shared interest and impact.
Work with Institute colleagues to develop strong systems and processes for managing partnerships: triaging inbound requests and introductions, managing prospects, following up on commitments, data and document management, and proactive communications.
Plan meeting agendas, document meeting notes, and ensure meeting follow-up and action planning (in coordination with Institute colleagues).
Maintain a database of key partnership participants, partnerships, and success metrics.
Organizational development
Work with Institute colleagues to identify potential funders, strengthen internal processes, and generally contribute to organizational well being as part of a small and nimble nonprofit organization.
Job Requirements
Demonstrated experience mobilizing a community around a shared goal, professional community engagement or organizing experience preferred.
Familiarity with the culture of the technology industry, direct experience working in or closely engaging with large technology platforms preferred.
Familiarity with Trust and Safety work and the challenges it seeks to address, direct trust and safety research preferred, other research experience related to the social internet also beneficial.
Demonstrated project management experience.
Demonstrated experience planning and executing both online and offline events.
Demonstrated experience managing asynchronous communications channels, such as Slack.
Demonstrated experience with note taking and task management systems (our team utilizes Notion.)
Demonstrated group facilitation experience, including experience facilitating conversations that involve emotional sensitivity, conflict, and/or strong norms of confidentiality.
Demonstrated leadership development experience, ideally in professional settings.
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Integrity Institute is an equal opportunity employer. We value a work environment that supports, inspires, and respects all individuals and in which personnel processes are applied without discrimination on the basis or race, color, religion, sex, sexual orientation, gender identity, marital status, age, disability, domestic violence victim status, national or ethnic origin, military service status, citizenship or protected characteristic. All duties are to be accomplished based on the ADA guidelines which states that the duties are to be successfully completed with or without reasonable accommodations.