Trust in Tech

Trust in Tech is a podcast produced by Integrity Institute members, who are leading voices in the integrity field and bring years of technical expertise to tackling these problems. Each episode features members’ individual thoughts, analysis, and ideas about contemporary issues in the integrity space, either in conversation amongst themselves or with external interlocutors.

Subscribe on Spotify and Apple Podcasts, or listen to individual episodes below.

Alice Goguen Hunsberger Alice Goguen Hunsberger

Workplace ethics and activism with Nadah Feteih

Institute member Nadah Feteih joins Alice Hunsberger to discuss how tech workers (specifically folks working in integrity and trust & safety teams) can speak up about ethical issues at their workplace.

Many of us working at tech companies are having to make moral and ethical decisions when it comes to where we work, what we work on, and what we speak up about. In this episode, we have a conversation with Nadah Feteih around how tech workers (specifically folks working in integrity and trust & safety teams) can speak up about ethical issues at their workplace. We discuss activism from within the industry, compelled identity labor, balancing speaking up and staying silent, thinking ethically in tech, and the limitations and harms of technology.

Takeaways

  • Balancing speaking up and staying silent can be difficult for tech workers, as some topics may be divisive or risky to address.

  • Compelled identity labor is a challenge faced by underrepresented and marginalized tech workers, who may feel pressure to speak on behalf of their communities.

  • Thinking ethically in tech is crucial, and there is a growing need for resources and education on tech ethics.

  • Tech employees have the power to take a stand and advocate for change within their companies.

  • Engaging on social issues in the workplace requires a balance between different approaches, including staying within the system and speaking up from the outside.

  • Listening to moderators and incorporating local perspectives is crucial for creating inclusive and equitable tech platforms.

Disclaimer: The views stated in this episode are not affiliated with any organization and only represent the views of the individuals.

Mentioned in this episode:

Breaking the Silence: Marginalized Tech Workers’ Experiences and Community Solidarity

Black in Moderation

Tech Worker Handbook

No Tech For Apartheid

Tech Workers Coalition

Credits

Today’s episode was produced, edited, and hosted by Alice Hunsberger.

You can reach myself and Talha Baig, the other half of the Trust in Tech team, at podcast@integrityinstitute.org

Our music is by Zhao Shen. Special thanks to all the staff at the Integrity Institute. 

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Alice Goguen Hunsberger Alice Goguen Hunsberger

Careers in T&S: Job search special (you ask, we answer)

You asked, Alice answers! In a difficult job market, Alice Hunsberger gives advice and insights for thinking about your next career move in Trust & Safety, job searching, applying for jobs, interviewing, and more.

You asked, we answered! It’s a rough time out there in the tech industry as so many people in Trust & Safety are job searching or thinking about their career and what it all means.

In this episode, Alice Hunsberger shares her recent job search experience and gives advice on job searching and career development in the Trust and Safety industry. Listener questions that are answered include:

  • How do I figure out what to do next in my career?

  • What helps a resume or cover letter stand out?

  • What are good interviewing tips?

  • What advice do leaders wish they had when they were first starting out?

  • Do T&S Leaders really believe we will have an internet free (or at least drastically) reduced of harm?

Resources and links mentioned in this episode:

Disclaimer: The views stated in this episode are not affiliated with any organization and only represent the views of the individuals.

Today’s episode was produced, edited, and hosted by Alice Hunsberger. 

You can reach myself and Talha Baig, the other half of the Trust in Tech team, at podcast@integrityinstitute.org

Our music is by Zhao Shen. Special thanks to all the staff at the Integrity Institute. 

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Talha Baig Talha Baig

Building the Wikipedia of Integrity w/ Grady Ward

Integrity workers are missing a shared resource where they can easily point to a taxonomy of harms and specific interventions to mitigate those harms. Enter, Grady Ward, a visiting fellow of the Integrity Institute, who discusses how he is creating a wikipedia for and by integrity workers.

Integrity workers are missing a shared resource where they can easily point to a taxonomy of harms and specific interventions to mitigate those harms. Enter, Grady Ward, a visiting fellow of the Integrity Institute, who discusses how he is creating a Wikipedia for and by integrity workers.

In typical Trust in Tech fashion, we also discuss the tensions and synergies between integrity and privacy, and if you stick around to the end, you can hear about some musings on the interplay of art and nature.

Links:

  1. The Wikipedia of Trust and Safety

  2. Grady’s personal website

Disclaimer: The views stated in this episode are not affiliated with any organization and only represent the views of the individuals.

Today’s episode was produced, edited, and hosted by  Talha Baig. 

You can reach myself and Alice Hunsberger, the other half of the Trust in Tech team, at podcast@integrityinstitute.org

Our music is by Zhao Shen. Special thanks to all the staff at the Integrity Institute. 

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Talha Baig Talha Baig

Child Safety on Online Platforms w/ Vaishnavi J.

With the Senate Child Safety Hearing on the horizon, we sit down with Vaishnavi, former head of Youth Policy at Meta and chat about the specific problems and current policy landscape regarding child safety.

With the Senate Child Safety Hearing on the horizon, we sit down with Vaishnavi, former head of Youth Policy at Meta and chat about the specific problems and current policy landscape regarding child safety. 

Now, Vaishnavi now works an as advisor to tech companies and policymakers on youth policy issues!

Some of the questions answered on today’s show include:

  1. What are the different buckets of problems for Child Safety?

  2. How we can think about age appropriate designs?

  3. What are common misconceptions in the tension between privacy and child safety?

  4. What is the current regulation for child safety?

  5. What does she expect to hear at the judicial hearing?

Disclaimer: The views stated in this episode are not affiliated with any organization and only represent the views of the individuals.

Today’s episode was produced, edited, and hosted by  Talha Baig. 

You can reach myself and Alice Hunsberger, the other half of the Trust in Tech team, at podcast@integrityinstitute.org

Our music is by Zhao Shen. Special thanks to all the staff at the Integrity Institute. 

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Talha Baig Talha Baig

Personal Safety for Integrity workers

Listen to this episode to learn how to stay safe as an Integrity worker

Listen to this episode to learn how to stay safe as an Integrity worker

Practical tips:

  • If you’re a manager

    • Train your team on what credible threats looks like

    • make sure you have a plan in place for dealing with threats to your office or employees 

    • Allow pseudonyms; don’t require public photos 

    • Invest in services that can help your employee scrub public data.

  • Individuals

    • Keep your personal social media private/ friends-only. 

    • Use different photos on LinkedIn than your personal social media.

    • Consider hiding your location online, not using your full name, etc. 

Today’s episode was produced, edited, and hosted by  Alice Hunsberger. 

You can reach myself and Talha Baig, the other half of the Trust in Tech team, at podcast@integrityinstitute.org

Our music is by Zhao Shen. Special thanks to all the staff at the Integrity Institute. 

Read More
Talha Baig Talha Baig

Dark Patterns and Photography w/ Caroline Sinders

Caroline Sinders is a ML design researcher, online harassment expert, and artist. We chat about common dark tech patterns, how to prevent them in your company, a novel way to think about your career and how photography is related to generative AI.

Caroline Sinders is a ML design researcher, online harassment expert, and artist. We chat about common dark tech patterns, how to prevent them in your company, a novel way to think about your career and how photography is related to generative AI.

Sinders has previosly worked with Facebook, Amnesty International, Intel, IBM Watson, the Wikimedia Foundation,

We answer the following questions on today’s show:

1. What are dark tech patterns… and how to prevent them?

2. How to navigate multi stakeholder groups to prevent baking in these dark patterns?

3. What is a public person?

4.. What is a framework to approach data visualization?

5. How is photography an analogue to generative AI?

This episode goes in lots of directions to cover Caroline’s varied interests - hope you enjoy it!

Credits

This Episode of Trust in Tech was hosted, edited, and produced by Talha Baig.
Music by Zhao Shen. 
Special thanks to the staff and members of the Integrity Institute for their continued support.

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